Am I the only one who pays attention to ordinary details?

      So yesterday late afternoon and overnight we had a lot of strong thunderstorms pass through our area. In the afternoon one storm had 2 very loud crashes of thunder that sounded just a split second after lightning flashed. Overnight lightning was seen flashing in our windows.
      Today Giuliano and I went grocery shopping at the local supermarket. They were stocking their freezers around the yogurt and ice cream sections. On the ice cream freezers there was a sign. It started off saying, “Due to the electrical storms last night our freezers our down.” I stood staring at that sign in disbelief. Then I gazed at the other copies of the sign around. All saying the same thing.
      Then when we were about to leave, someone was driving the wrong way down the parking lot. (You can only drive either down or up the lanes, not both.) Now the arrow clearly marks which way to go. And then there’s the way the parking lines are slanted.
      *Shakes head.* It just makes me wonder.

More about my problems with AT&T Wireless

      I had called AT&T Wireless customer service several times. I was even passed around different people like a ball. Some of the people I talked to assured me that they could fix my problem. Whatever hope I had died when I found out time and time again that they couldn’t do anything for me.
      It turns out that when I moved from MA to GA, I moved to a different wireless region. When that happens, I have to be giving a new account number in the new region when I change my cell phone number. So that at least is why I got a new account number.
      Unfortunately I’ve been told several times by different representatives that they cannot link or join my new account to my old one. They can see my old account, see my old cell phone number, see when I bought the phone, but can’t link the two accounts.
      Now this whole account mess has made my life with them miserable. This is why:

  1. I had a past due on my old account when I changed my cell phone number.
    I pay my bills online. So when ATTWS gave me the new account number, I was no longer able to access my old one and pay my bill.
    Of course I assumed that the old balance would get forwarded to the new account number. It did not.
    So then I get an overdue notice in the mail. By that time, I didn’t have the extra money at the moment to pay the bill (thanks to car breaking down). So of course I get another notice saying to pay now or be sent to collections.
    I call ATTWS to pay my bill. I enter my old cell phone number in their automated system but it becomes soon apparent that someone else has that number now. So I have to hang up and call again entering my new cell phone number.
    Finally someone takes my call and I have to explain the whole mess that I’m in. I tell them that I’m trying to pay on a bill on my old account. I have to be on hold so that she can find it. Finally after a few minutes she sees it and I pay it.
    Now how pain in the butt was that to accomplish? If ATTWS didn’t give me a new account number, or forwarded the old amount, this would have been be so much easier.
  2. It messed up my ability to get an equipment upgrade discount.
    Now for some really stupid reason AT&T’s system bases your eligibility for that discount based off when your account started. It does NOT base it on when you actually bought the phone.
    So, of course, because I got a new account number, I was no longer eligible for the discount on a phone I bought in Jan 2003.
    This is probably the biggest problem that pisses me off the most.
    I scoff now when I hear that I can upgrade my phone every year. Nooo. It’s every year that you have the same account, NOT every year after you buy the phone. Of course they don’t tell you that.
    So now I have no choice but to buy a new phone at full retail value. Or get a discount by extending my contract 2 years. Fat chance of that happening.

      Basically when Giuliano and I called ATTWS CS they should have told us that changing our cell phone numbers from MA to GA would give us a new account number. They should have explained #2 listed above to us. If I had known this would happen, I would have paid my account, upgraded my phone, THEN change my cell phone number.

      So now I have a cell phone that drops calls every 10 minutes. Because the warranty is only for a year, ATTWS can’t do anything for me. I have to mail it back to Panasonic in order to get it fixed. Meanwhile I’m paying for minutes I cannot use.
      When I mentioned this to ATTWS CS, they said I can suspend my wireless account for around $10 (probably a month). However for each day my account is suspended, it adds a day to the end my contract. Four words, “I don’t think so.”

      So I did my research on cell phones. The cheapest phone ATTWS has, a Nokia costing 99.99, is basically a piece of crap according to reviews on Amazon. I’m not paying that much for a cell phone that won’t work well.
      I found a better cell phone, but for just about $30 more I can break my contract with ATTWS. (Something that I’m still tempted to do because I’m so pissed off over all this crap.)
      So I’m browsing eBay for good cell phones cheap. I’m looking for a seller that is willing to offer a return if something is wrong with the phone. It’s the only way I can actually have a cell phone that I can use.

      My contract with ATTWS ends this October. So I’m letting my contract run out at this time. However if I do get a good paying job soon, I’ll probably use one of my first paychecks to break my contract. I’d probably actually call customer service, tell them why I’m breaking my contract, and then do so.
      Of course I’ll have to wait now when I call ATTWS CS. They have to take a good minute to read all of the notes on my account. I bet.

“My Keyboard!”

      Giuliano stepped away from his desk at work early in the day. When he got back, his keyboard was gone.
      I’ll try to explain without going into those sticky details. (No pun intended.)
      Basically some coffee got spilled on a wireless keyboard that belonged to another coworker at Giuliano’s workplace. So someone else went to get a replacement. Instead of going to a room where other keyboards are kept, they swiped Giuliano’s keyboard while he was away from his desk.
      Least to say Giuliano was shocked when he got back to his desk. He then went to that room that has spare keyboards and got himself a replacement. Unfortunately the keyboard is older than the one he had.
      Now it’s a working keyboard, which is good. But I mean come on. Who swipes keyboards while someone is not at their desk? Don’t even say anything. Don’t even find that person and ask if they can have it. Just take it. Plus what if that was someone’s personal keyboard? (Meaning that someone bought themselves a keyboard out of their own pocket.) And then the person swiped that.
      I don’t know, but in my little world when you take something without permission, it’s called stealing. I mean geeze! At least have the courtesy to ask if you can have the keyboard. Or if you must have that keyboard because it’s the same type that was damaged, at least replace the person’s keyboard that you’re taking. Don’t just grab, run, and never look back.
      Giuliano and I just find the whole thing irritating. Hopefully the coworker whose keyboard was damaged is having a replacement (better) keyboard ordered for them. Then when the new keyboard comes, Giuliano will get his old keyboard back.

      I’ve heard of people swiping pens, pencils, markers, but keyboards? I guess we have to somehow prevent our keyboards from disappearing while we’re away from our work desks now.

Edit/Update:

      Just when you think it can’t get any better, it does. Giuliano just told me a bit more about this whole situation.
      Apparently the person who took Giuliano’s keyboard tried to clean the keyboard that the coffee spilled on. Then that person tried to give that damaged keyboard to Giuliano to see if it’d work.
      So the person doesn’t clean the keyboard, try it on their PC, and plan to give it to the original owner. They try to pass it off to my boyfriend.
      *Sigh.*

Worst Day Ever

Well my car broke down.. again. This time it actually died while I was out and about job hunting.
I was in a left turn lane, preparing to turn when the light turned green. Suddenly my engine just died. Just like that. Poof! It was as if the car stalled. I tried to start it again. The car would try to start, but it wouldn’t engage.
So I called Giuliano as I put my emergency blinkers on, put the car in park and put on the break. I opened the hood to check the oil and everything else. At that time a very nice man turned into the street I was on and tried to start my car. He said he thinks it’s something electrical, because the car wants to start but can’t. Then he rolled it in reverse and down a side street so that my car would be out of the way of any traffic.
I checked the car’s fluids. Oil and coolant were both fine. I cried and sighed in disgust.
Now as things go, I was fairly lucky the car broke down where it did. It could have been much worse. The car could have stopped in the middle of an intersection. Or it could have stopped while I was driving downhill, or worse uphill.
Still it cost me $55 for a tow to the nearest car repair shop. They can’t see it until tomorrow though. Even then it’ll cost about $75/hr for labor.
Of course I’m still unemployed. Any remaining money on any credit cards went right to the cost of the tow. Giuliano is down to about $30 after paying bills and mortgage right after getting paid on Tuesday.
So now both of us are asking our families for some emergency money. Least to say this is the worst tax day ever. I can only hope my refund of $400+ will deposit into my checking account soon.

For those who do not know the woes of my car. In the past 15k miles I’ve owned my car I’ve had to replace:
– All 4 tires
– All 4 struts
– Entire exhaust system minus catalytic converter
– AC Condenser
– AC fan
– AC changed to new system
– AC fluid filled and refilled several times. AC still doesn’t work and the AC fluid somehow still leaks out when it’s in a gas form. Stopleak has been used at least twice and it still happens.
– Various other small parts.
So I’ve paid at least $2k work of repairs, not counting regular repairs cars need. I still owe about $1.5k on the car, and I originally paid $3k on it.
Right now I wish I could pay off the car. Then nothing would make me happier than seeing the car launched on a giant catapult, sailing in he sky, plummeting down a cliff, and plunge into a vat of acid.
The car probably went between 100-200 miles since I moved to GA before it broke down today. The damn thing can’t go as much as 1k without something breaking down. Damn piece of crap.

Oh the irony. I need a job for money to pay for car repairs. But if I had a job I wouldn’t be able to get to that job. Or worse I could be stranded several miles from home on a busy highway.
So now I have a revised wish list. For a combo birthday (in early Dec) and Christmas present I want a better car.

Some Deep Thoughts

Mistakes.
To be human is to know that you are going to make mistakes.
Yet this whole concept has seemed to elude some people.
Why is it that some people have a low tolerance for mistakes? You make a mistake and they yell and scream at you until they turn blue and your pride and self-esteem is shattered.
I know mistakes happen. So my thinking is that, “Okay. There was a mistake. Now how do we fix it?”
Yelling and screaming aren’t going to fix anything. It sure as heck isn’t going to solve anything either. If anything it only makes matters worse. The last thing you should do when a mistake is made is to knock that person down and make them feel miserable about it.
Getting angry about a mistake won’t make it go away. And getting angry won’t change the fact a mistake has happened. The only thing you can do is acknowledge the mistake was made and correct it.
I would approach the situation by solving the mistake myself as quickly as possible. Otherwise I’d approach the person who made the mistake. Maybe I’d say something like, “Hey. I found out there’s an error with this project that you did. Can you go back and fix it for me?”
Mistakes happen. Move on and focus your energy on solving them instead of ranting about them.

Anger.
If you ever get angry at someone you should always apologize about it later.
I had a manager that was having a bad day and he got a bit angry. Then later he approached me and said he was sorry if he appeared angry at me. Then he told me this wasn’t the case and he was just having a bad day. And then he apologized again. That whole event made me see my manager in a better light. I had even more respect for him then I did before.
So that’s how I feel is how people should approach the situation of getting angry with someone. We have bad days or bad moments. We know we shouldn’t take it on other people. If we do, we should face facts and apologize for our anger after we’ve had a chance to cool down.

Forgiveness.
We are all sorry when we’ve done something wrong. So the first thing we want to do is say that we are sorry and ask for forgiveness. Sometimes it’s followed up by a request to do something in return to make up for whatever we did wrong.
Now forgiveness is a two-way road. First the person making the mistake has to ask for forgiveness. Then the person who was wronged has to accept the apology offered.
No matter how sorry you are, and how much you work to make it up, you cannot control if and when someone will forgive you. You can be sorry, bow low, weep, and work up their trust again until the day you die, but still that will not control when someone will forgive you. So do not linger on a mistake for the rest of your life. If you have said you are sorry and demonstrated your sorrow then you have done your part.
When someone has made a mistake, asks for forgiveness, and goes to show you how sorry they are, you should forgive them. Actually show and state that you forgive them. Then move on and forget the mistake that was made. If this doesn’t happen, it breaks down the relationship between you and the person who made the mistake. That person will always be fearful of making another mistake. They may avoid you, look downward instead of eye to eye contact, and talk less in fear they’ll provoke you again.

So ask yourself these things.
Have you lately been angry or curt with someone when you shouldn’t have? Have you told them you’re sorry?
Lately has someone asked you for forgiveness for something they did wrong? Did you forgive them?

There is a lot of hatred in the world. There is a lot of anger and sorrow too. Just take a moment to look around. Just look at the news around the world. There is enough hate in this world without having to add to it ourselves.
So instead of adding to the hate, add to the happiness and joy of which there is too little of. If you want to make this world a better place, it starts with the action of each of us. We each decide how we want the world to be by our actions and their reactions.
So next time the moment approaches when you can be angry or forgiving, think of all of the hatred and sorrow in the world. Then make the choice that you know is right.